AI

Overview

With Amazon Transcribe, you pay-as-you-go based on the seconds of audio transcribed per month. It’s easy to get started with the Amazon Transcribe Free Tier. Upon signup, start analyzing up to 60 audio minutes monthly, free for the first 12 months. 

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Free tier

60 minutes per month for 12 months

As part of the AWS Free Tier, you can get started with Amazon Transcribe for free. The Amazon Transcribe Free Tier is available to you for 12 months, starting from the date on which you create your first transcription request. Your usage for the Free Tier is calculated each month across all AWS Regions and automatically applied to your bill; unused monthly usage will not roll over. Restrictions apply; see offer terms for more details. When your free usage expires or if your application use exceeds the free usage tier, you simply pay standard, pay-as-you-go service rates.

Standard pricing

Amazon Transcribe API for both streaming and batch transcriptions is billed monthly based on the tiered pricing shown below. Tiered pricing rates and discounts vary by region and you can see the applicable rates by selecting your region in the drop down below. You can apply the specific discount rate for your region based on the following examples for the US East (N. Virginia) region. Usage is billed in one-second increments, with a minimum per request charge of 15 seconds. This pricing includes features such as PII redaction, custom vocabularies and vocabulary filtering. Additional charges apply for features such as automatic content redaction and custom language models.

Audio data often has separate channels for each speaker. For instance, a two-person audio conversation may record each speaker individually on two separate channels. The rates below includes pricing for up to two channels per audio stream or audio file. For a two channel conversation, you only pay for the total audio duration and won't be charged separately for each channel.

Automatic Content Redaction add-on pricing

You can choose to redact sensitive information like personal identifiable information (PII) with Automatic Content Redaction for your transcription needs. The additional charges are billed monthly based on the tier pricing shown below. Tiered pricing rates and discounts vary by region and you can see the applicable rates by selecting your region in the drop down below. Usage is billed in one-second increments, with a minimum per request charge for 15 seconds. Free tier is not applicable for automatic content redaction.

Custom Language Model add-on pricing

You can build your own Custom Language Models (CLM) by training Amazon Transcribe’s standard models with your domain specific text. Once you have a CLM, you can choose which transcription jobs should utilize your CLM. You will only incur an additional CLM charge for the transcription jobs where a custom language model is applied. Transcription audio using your Custom Language Models is billed monthly based on the tier pricing shown below. Usage is billed in one-second increments, with a minimum per request charge for 15 seconds. Free tier is not applicable for custom language models.

Toxicity Detection pricing

With Amazon Transcribe, you only pay for what you use based on the seconds of audio transcribed per month. Usage is billed in one-second increments, with a minimum per request charge of 15 seconds. Also, you get billed monthly based on the tiered pricing shown below.

  • Standard Batch

  • Please note:

    *For a two-channel conversation, you only pay for the total audio duration and won't be charged separately for each channel.
    **For larger workloads, additional volume discounts may be available. Please contact AWS pricing specialists or your account manager for pricing.

  • Standard Streaming

  • Please note:

    *For a two-channel conversation, you only pay for the total audio duration and won't be charged separately for each channel.
    *For larger workloads, additional volume discounts may be available. Please contact AWS pricing specialists or your account manager for pricing.

  • PII Redaction Batch
  • PII Redaction Streaming
  • CLM Batch
  • CLM Streaming
  • Toxicity Detection Batch

Pricing examples

* Usage is billed in one-second increments, with a minimum per request charge of 15 seconds. These calculations assume that the usage volume excludes the Free Tier.

Call transcription example

Let’s assume that you want to use Amazon Transcribe to process 200,000 live calls per month (with stereo audio having two channels) and the average call is about 10 minutes each. This equals 2 million minutes of audio per month in the US East (N. Virginia) region. In US East (N. Virginia), Tier 1 (T1) pricing of $0.024/minute applies to the first 250,000 minutes of transcriptions. Tier 2 pricing of $0.015/minute (38% discount to T1 pricing) applies to the next 750,000 minutes. Tier 3 pricing of $0.0102/minute (58% discount to T1 pricing) applies to the next 4,000,000 minutes. Since your usage volume crosses three different pricing tiers, your monthly charges will be as follows.

Calculation of monthly charge:

Total monthly call minutes transcribed in US East (N. Virginia) = 2 million minutes

Total cost = [T1 minutes * T1 price/min] + [T2 minutes * T2 price/min] + [T3 minutes * T3 price/min]

Total cost = [250,000 minutes * $0.024] + [750,000 minutes * $0.015] + [(2,000,000 - 750,000 – 250,000) minutes * $0.0102]

Total cost = [$6,000] + [$11,250] + [$10,200] = $27,450

Call transcription with automatic content redaction example

Now let's assume that those 200,000 calls contain personal identifiable information (PII) like Social Security numbers and birth date information that you need to remove. Your monthly charges in US East (N. Virginia) includes the standard transcription cost of $27,450 calculated above plus an additional cost for automatic content redaction. In US East (N. Virginia), Tier 1 (T1) content redaction pricing of $0.0024 applies to the first 250,000 minutes of transcriptions. Tier 2 content redaction pricing of $0.0015 (38% discount to T1 pricing) applies to the next 750,000 minutes. Tier 3 content redaction pricing of 0.00102/minute (58% discount to T1 pricing) applies to the next 4,000,000 minutes. Since your usage volume crosses three different pricing tiers, your monthly charges will be as follows.

Calculation of monthly charge:

Total monthly call minutes transcribed with content redaction in US East (N. Virginia) = 2 million minutes

Content redaction cost = [T1 minutes * T1 content redaction price/min] + [T2 minutes * T2 content redaction price/min] + [T3 minutes * T3 content redaction price/min]

Content redaction cost = [250,000 minutes * $0.0024] + [750,000 minutes * $0.0015] + [(2,000,000 - 750,000 – 250,000) minutes * $0.00102]

Content redaction cost = [$600] + [$1,125] + [$1,020] = $2,745

Total monthly cost = Standard transcription cost + Content redaction cost

Total monthly cost = $27,450 + $2,745 = $30,195

Amazon Transcribe Call Analytics pricing

Amazon Transcribe Call Analytics is an API for producing rich call transcripts, redacting sensitive customer information, and extracting actionable conversation insights. With Amazon Transcribe Call Analytics, you pay-as-you-go and are billed monthly based on the tiered pricing shown below. You can apply the specific discount rate for your region based on the following examples for the US East (N. Virginia) region. Usage is billed in one-second increments, with a minimum per request charge of 15 seconds. This pricing includes features such as PII redaction, custom vocabularies and vocabulary filtering. Additional charges apply for generative call summarization and custom language models.

Free tier

60 minutes per month for 12 months

As part of the AWS Free Tier, you can get started with Amazon Transcribe Call Analytics for free. Upon sign-up, start analyzing up to 60 minutes of call audio monthly, free for the first 12 months. Your usage for the free tier is calculated each month across all AWS Regions except the AWS GovCloud Region and automatically applied to your bill; unused monthly usage will not roll over. Restrictions apply;  see offer terms for more details.

  • Post call analytics

  • You can choose to pay for post call analytics capabilities only or real-time and (optional) post call analytics capabilities. The price for only real-time, bundled real-time, and post call analytics capabilities will remain the same.

    *For a two-channel conversation, you only pay for the total audio duration and won't be charged separately for each channel.
    **For larger workloads, additional volume discounts may be available. Please contact AWS pricing specialists or your account manager for pricing.

  • Real-time call analytics

  • For real-time call analytics, some capabilities such as audio redaction of sensitive personal information and conversation characteristics like non-talk time, interruptions, loudness, and talk speed are processed post-call. These capabilities are included in the real-time call analytics pricing. Custom language model is an add-on capability that is charged separately.

    *For a two-channel conversation, you only pay for the total audio duration and won't be charged separately for each channel.
    **For larger workloads, additional volume discounts may be available. Please contact AWS pricing specialists or your account manager for pricing.

  • Generative call summarization (Post call)

  • Usage is billed in one-second increments, with a minimum per request charge of 15 seconds. You get billed monthly based on the tiered pricing shown above.

Pricing examples

Refer to these pricing examples

Example 1: Call analytics example

Let’s assume that you want to use Amazon Transcribe Call Analytics to process 200,000 calls per month (with stereo audio having two channels) and the average call is about 10 minutes each. This equals 2 million minutes of audio per month in the US East (N. Virginia) region. In US East (N. Virginia), Tier 1 (T1) pricing of $0.0300/minute applies to the first 250,000 minutes of transcriptions. Tier 2 pricing of $0.0186/minute (38% discount to T1 pricing) applies to the next 750,000 minutes. Tier 3 pricing of $0.0138/minute (54% discount to T1 pricing) applies to the next 4,000,000 minutes. Since your usage volume crosses three different pricing tiers, your monthly charges will be as follows.

Calculation of monthly charge:

Total monthly call minutes analyzed in US East (N. Virginia) = 2 million minutes

Total cost = [T1 minutes * T1 price/min] + [T2 minutes * T2 price/min] + [T3 minutes * T3 price/min]

Total cost = [250,000 minutes * $0.0300] + [750,000 minutes * $0.0186] + [(2,000,000 - 750,000 - 250,000) minutes * $0.0138]

Total cost = [$7,500] + [$13,950] + [$13,800] = $35,250

Example 2: Call analytics and generative call summarization example

Now let's assume that you want to summarize those 200,000 calls. Your monthly charges in US East (N. Virginia) includes the transcription call analytics cost of $35,250 calculated above plus an additional cost for generative call summarization. In US East (N. Virginia), Tier 1 (T1) generative call summarization pricing of $0.0024 applies to the first 250,000 minutes of transcriptions. Tier 2 generative call summarization pricing of $0.0015 (38% discount to T1 pricing) applies to the next 750,000 minutes. Tier 3 generative call summarization pricing of $0.0011/minute (54% discount to T1 pricing) applies to the next 4,000,000 minutes. Since your usage volume crosses three different pricing tiers, your monthly charges will be as follows.

Calculation of monthly charge:

Total monthly call minutes analyzed with generative call summarization in US East (N. Virginia) = 2 million minutes

Generative call summarization cost = [T1 minutes * T1 generative call summarization price/min] + [T2 minutes * T2 generative call summarization price/min] + [T3 minutes * T3 generative call summarization price/min]

Generative call summarization cost = [250,000 minutes * $0.0024] + [750,000 minutes * $0.0015] + [(2,000,000 - 750,000 – 250,000) minutes * $0.0011]

Generative call summarization cost = [$600] + [$1,125] + [$1,100] = $2,825

Total monthly cost = Call analytics cost + Generative call summarization cost

Total monthly cost = $35,250 + $2,825 = $38,075

Amazon Transcribe Medical pricing

With Transcribe Medical, you pay-as-you-go based on the seconds of audio transcribed per month. It’s easy to get started with the Transcribe Medical Free Tier. Upon signup, start analyzing up to 60 minutes of audio monthly, free for the first 12 months.

Free tier

60 minutes per month for 12 months

The Transcribe Medical free tier is available to you for 12 months, starting from the date on which you create your first transcription. When your free usage expires, or if your application use exceeds the free usage tier, you simply pay standard, pay-as-you-go service rates.

Standard pricing

  • Standard Batch

  • Please note:

    *For a two-channel conversation, you only pay for the total audio duration and won't be charged separately for each channel.
    *For larger workloads, additional volume discounts may be available. Please contact AWS pricing specialists or your account manager for pricing.

  • Standard Streaming

  • Please note:

    *For a two-channel conversation, you only pay for the total audio duration and won't be charged separately for each channel.
    *For larger workloads, additional volume discounts may be available. Please contact AWS pricing specialists or your account manager for pricing.

Pricing examples

Example

Length

Cost

Pre-patient visit conversation between physicians, clinic managers, nurses, and others

15 minutes

$1.125

Physician dictated audio note

30 minutes

$2.250

Telemedicine conversational audio

45 minutes

$3.375

Medical consultation over a phone call

60 minutes

$4.500

Clinical trial reporting about medicines

75 minutes

$5.625

Clinician-patient conversation

90 minutes

$6.750

Additional pricing resources

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